Jura Repair and Refurbishment
Book a repair with us and get:
-The most thorough process in the industry. -Better tasting coffee. -Dedicated customer support. First fill out a form below , then talk to us via email or call us at 281/791-0310. -Enhanced Repair Tracking with updates at every step. -A QR code affixed to your machine that provides full information about the repair we made, photos, and date of service. -All our work is covered by our warranty. -A comprehensive guide to help you use your machine. -Support after the repair is complete. |
Our industry-leading refurbishment process is needed for your Jura approximately every 5,000 cups or 3-5 years. We clean the machine inside and out, rebuild the brew group, and replace all seals throughout the machine. During refurbishment, we install premium stainless steel grinder burrs, resulting in a long lasting improvement in coffee taste. Our competitors skip this step! Factory steel burrs are noticeably dull by 3500 cups, leading to weak, watery coffee. Our stainless steel grinder burrs last much longer than the factory cast steel, resulting in the most complete refurbishment in the industry. We benchmark all our machines during the final quality check process to ensure your machine is working flawlessly before we return it.
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Over 110 5 Star Reviews
Ben LeClair, AKA The Jura Guy
I started The Jura Guy in 2015 with a passion for great coffee and an appreciation for Swiss designed Jura coffee machines. I loved the satisfaction I got when I repaired a Jura for a customer and helped them lengthen the life of these marvelous machines. Our repair process offers numerous benefits: -The stainless burrs stay sharp for up to 10 years, giving you better coffee for longer -During grinder calibration, we make approximately 10-15 cups of coffee on your machine in the shop. This proves your machine can handle intense pressure and is performing its best. -The result is rich, strong, and smooth coffee and a happy customer! We want you to get many years of enjoyment from your machine. When it's time for repair, we will always give you fair pricing for repair, or provide trade in options when it's time to upgrade. So that's it! If you need a repair, trade in, or are curious about a commercial coffee machine, please fill out the form below and we'll contact you quickly with information. Thanks! Ben "The Jura Guy" |
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Repair, Refurbish and Renew Your Daily Grind
Please fill out the form below for a fast estimate to repair your Jura!
How our repair booking process works:
1. Fill out the form above to receive an estimate for your machine. Be sure to note ALL problems you want addressed in our shop. Let us know if you use your machine at home or at work.
2. Book your Repair with our friendly support team:
-For mail order repairs, we collect payments in advance and then provide a shipping label and clear instructions for packing.
-For our local customers, kindly schedule a time to bring your machine to the shop so we can help you more efficiently.
3. Get your machine to us.
4. We notify you when your machine has been checked in to our shop. We send updates as your machine progresses. Typical turnaround time is 10-14 days.
5. Before your machine is finished, your machine passes a significant quality check process. Then your machine is cleaned before being shipped or picked up.
6. When you pick it up, we provide a guide to walk you through how to set your grinder, proper water filtration, and more.
7. After the repair, if you have a question or need help, you can count on The Brew Group for support. We stand behind our work!
2. Book your Repair with our friendly support team:
-For mail order repairs, we collect payments in advance and then provide a shipping label and clear instructions for packing.
-For our local customers, kindly schedule a time to bring your machine to the shop so we can help you more efficiently.
3. Get your machine to us.
4. We notify you when your machine has been checked in to our shop. We send updates as your machine progresses. Typical turnaround time is 10-14 days.
5. Before your machine is finished, your machine passes a significant quality check process. Then your machine is cleaned before being shipped or picked up.
6. When you pick it up, we provide a guide to walk you through how to set your grinder, proper water filtration, and more.
7. After the repair, if you have a question or need help, you can count on The Brew Group for support. We stand behind our work!
Want to learn more about the precision grind and brewing technology of a Jura? Unveiling the Distinctive Jura Brewing Experience. At The Brew Group, we understand that the heart of a remarkable cup of coffee lies in the brewing process. Explore the key differences that set the Jura coffee machine brewing experience apart, elevating your coffee enjoyment to new heights. |
FAQS:
-Please fill out our form above with full information for a prompt estimate for the refurbishment price.
-Our typical turnaround time is 10-14 business days.
-Don't forget your model number and please note any error messages or issues you are having with your machine.
-Payments: We collect mail-order payments up front. Once we have answered all your questions, we will send a secure electronic payment link.
-Shipping? It is your responsibility pack your machine to ensure your machine arrives safely in our shop. THE BREW GROUP will not be responsible for inbound shipping damage. We will email you a prepaid shipping label after we receive payment of your invoice.
-Please fill out our form above with full information for a prompt estimate for the refurbishment price.
-Our typical turnaround time is 10-14 business days.
-Don't forget your model number and please note any error messages or issues you are having with your machine.
-Payments: We collect mail-order payments up front. Once we have answered all your questions, we will send a secure electronic payment link.
-Shipping? It is your responsibility pack your machine to ensure your machine arrives safely in our shop. THE BREW GROUP will not be responsible for inbound shipping damage. We will email you a prepaid shipping label after we receive payment of your invoice.
Commercial Servicing Available!
We've got your covered. The Brew Group offers commercial serving for your business' Jura machine. No more burdensome repairs by mail! Let your local Jura Repair experts keep your machine in perfect working order by contracting our services on a month to month basis. Save money on repairs and avoid disturbances in your coffee service with The Brew Group!