The Jura Guy is Houston’s trusted, independent, Jura specialist. We are locally owned and operated company in The Woodlands, Texas specializing in the repair and refurbishment of Swiss brand Jura Fully Automatic Coffee Machines. We are passionate about the brand, we love coffee, and we want to help others. We’re a company that believes in the value of hard work, community, and sustainability.
The Jura Guy Master Technician will be responsible for the repair and maintenance of our Jura Coffee Machines. This role involves applying mechanical expertise in determining work methods and procedures for producing quality products. Our technicians are also expected to have great customer service skills as they will be encountering our clients frequently while on deliveries and custom installations.
- Learn and execute ‘The Jura Guy Way Refurbishment Process’.
- Repair basic mechanical components and replace parts on machines such as Brew Groups, O-Rings, Grinders, filters, wiring, valves, gauges, tubing and switches.
- Observe and listen to mechanical devices in operation to locate causes of problem.
- Dismantle devices to gain access to and remove/maintenance defective parts
- Track job progress on software designed to help increase efficiency in the shop
- Must be willing to do package and shipping of machines.
- Must have valid US driver’s license and be comfortable driving company vehicle within Houston city limits for pick-ups and deliveries
- Speak to customers about our service offerings
- Perform custom installations at customer’s request
- Perform other related duties as assigned.
- Problem Solving
- Sales Experience
- Small Machine Repair
- Customer Service Skills at Corporate Level